Shipping & Returns

Fast, Secure, Worldwide Delivery

Shipping Information

Worldwide Shipping

We deliver globally from Herat, Afghanistan.

Secure Packaging

Airtight, light-proof containers to preserve freshness.

Free Shipping

On all orders over $50.

Delivery Times

Region	Standard	Express
European Union	5–10 days	2–4 days
United Kingdom	7–12 days	3–5 days
US & Canada	10–15 days	5–8 days
Rest of World	12–20 days	7–12 days

All orders include tracking. Orders placed before 2:00 PM CET are processed the same day.

Returns & Refunds

We offer a 30-day satisfaction guarantee. If you are not happy with your order, contact us within 30 days of delivery.

Return Conditions

Items must be unopened and in original packaging. Please contact us before returning any item.

Quality Issues

If you receive a damaged or incorrect product, contact us immediately with photos. We will send a replacement at no cost.

Return Process

Contact info@zarmaxsaffron.com with your order number
Receive return instructions from our team
Ship the item back in original packaging
Refund processed within 5–7 business days
Bank processing may take an additional 3–5 days

Refund Information

Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error. For exchanges, contact us to arrange – the new product is sent once the return is received.

International Orders

Customs duties and import taxes may apply for orders outside the EU. These fees are the customer's responsibility. Saffron generally ships worldwide without restrictions.